Companies we use
We use a small number of other companies to deliver our services. This is the full list, what each one does, and where your information sits.
Last updated: 16 August 2026
Why this page exists
When you hire us, some of your information passes through the companies below so the work can actually happen. Your website has to be hosted somewhere, your emails have to be sent by something. The law says we should tell you who those companies are rather than leave you to guess, and give you the chance to raise it if you are not happy with one of them.
We stay responsible to you for the service overall. Using a supplier does not hand off our obligations to you.
The list
| Company | What we use it for | Where |
|---|---|---|
| Supabase | Stores your account and onboarding information | EU |
| Cloudflare | Hosts your website and serves it on your own web address | Global network, UK and EU |
| Vercel | Runs the system we use to set up and manage your account | EU region |
| Resend | Sends emails to you, and to your customers if you have bought customer marketing | EU (Ireland) |
| Postproxy | Connects to your Google Business Profile so we can post and reply to reviews | Outside the UK |
| ElevenLabs | Answers your calls, if you have bought the AI receptionist | Outside the UK |
| SignWell | Sends your agreement for signature | United States |
| GoCardless | Collects your payments by direct debit | UK |
| Stripe | Collects card payments where used | Outside the UK |
You will only be affected by the suppliers relevant to what you have actually bought. If you have not bought the AI receptionist, ElevenLabs never sees anything of yours.
Information that leaves the UK
Your account and onboarding information is held in the EU. Some of the companies above are based outside the UK, including SignWell in the United States. Where information leaves the UK we rely on the transfer protections the law provides, including the UK addendum to the standard contractual clauses.
When this list changes
If we want to add a new supplier that will handle your information, or swap one for another, we will email you before it starts and update this page. You then have 14 days to tell us if you object. If you do object and we cannot find a reasonable way around it, you are free to end the affected service without penalty.
To raise anything about a supplier, email hello@fixrhospitality.com.